CURRICULUM VITAE 5
CurriculumVitae
HishamTahboob
HISHAMTAHBOUB
Personaldetails
Birth 1987/03/14
EmploymentStatus: Full-time
MaritalStatus: Single
Citizenship:Jordanian
Profile
Iam an enthusiastic self-starter with strong leadership and exemplarycommunication skills. Further, I am excellent in both class and anyco-curricular activities. I possess the right technical skills andexperience necessary to steer the organization towards achieving itsgoals and objectives more particularly, in the field of electricalengineering. Also, I have good communication skills and cooperationability, which makes me a team player who is able to fit well in anyteam activity. My self-responsible nature makes it possible forsubmission and delivery of tasks with minimum or no supervision.
Education
Achieved a Bachelor`s degree in Telecommunications Engineering from the Canadian University of Dubai (2014)
MainCourses:
Signals and Systems
Telecommunications
Applied Electromagnetic
Communication Systems
Optical Communications systems
RFID Technology
Advanced Logic Design
WAN Technologies
Wireless Networks and Voice / IP Convergence
2004 Model Privet School at AL-Kho bar, Saudi Arabia Certificate of Education with 92.1%.
Experience
May2016- present:East Nets- anti-money laundering, fraud prevention, and a leadingworldwide provider of compliance and payments services for thefinancial services industry
Workingas an application technical engineer roles and abilities include andnot limited to:
Take ownership of customer issues reported and see problems through to their resolution
Research, diagnose, troubleshoot, and identify solutions to resolve customer complains
Follow laid down procedures for efficient escalation of unresolved issues to the appropriate internal teams
Provide prompt and accurate feedback to customers on addressed issues
The collection of data through proper recording, maintenance, and closure of all issues raised by customers
Prepare accurate and timely reports basing on the data collected over a period of time
Proven working experience in enterprise technical support system
Proven problem-solving skills
Excellent client-facing and relation skills
Excellent written and verbal communication skills.
Feb2008 – 2010:Cosmo-plastic – Plastic Furniture Sharjah, United Arab Emirates
A key role was to communicate with existing customers to ensure the quality of work is within the stipulated standards of the company
I was also obligated to sign and make agreements on new deals within the organization.
Nov2006 – Feb 2008:Showtime Arabia Channel, Dubai
Worked as a team member, not in managerial position I was responsible for offering technical and general support and solving client`s technical Issues
In addition, I played a critical role in setting up marketing strategies for the new brands
ProfessionalTraining
Aug2014 – Dec 2014 East Nets, Dubai (Implementation Servicesdepartment)
Skills
Capable of tackling complicated technical ideas to nonprofessionals
Self-motivated and eager to learn new thing and Fast learner
Ability to apply a methodical approach to all tasks
Performs well in fast-paced, high-pressure environments
Excellent communicator that collaborates with team members and consult others in order to achieve goals
Excellent interpersonal and communication skills
Ability to analyze existing systems and structures and schedule upgrades to increase performance and productivity within an organization
Detail conscious and Positive attitude
Confident and Disciplined
Driving license
Languages
Arabic:Native Language
English:Fluent
Interests
During my spare time, I enjoy reading books, journals on technology, articles on contemporary technological systems, and websites
I enjoy going out with family and friends too
I also enjoy outdoor running, fitness workouts, and keeping up with current affairs
Furthermore, I have a keen interest in travel and exploring new places and have visited many countries